Asked on Super User by Addy, 2 years ago. No reply there for at least a week.
What would cause packet loss from a gateway to an ISP?
I am trying to troubleshoot constant drops in internet connection. My home network is just a TP-Link router connected to an ISP-provided Arris modem. I first tried running smokeping to 8.8.8.8 see how often the connection would drop, which shows that my internet connection drops every 15-30 minutes for about 30-90 seconds at a time. The graph can be seen here. Then, I ran mtr to 8.8.8.8 and waited for the internet to drop again. As you can see here, when the internet drops the 100% packet loss begins as soon as the packet leaves the gateway to 96.120.x.x (the Comcast network). Modem logs show
This question is one of 2 reports of the same problem:
Packet loss on Single ISP only on Mac
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- Packet loss on Single ISP only on MacSuper User, 2 years ago
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Question by Addy on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.