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Asked on Super User by EleventhDoctor, 2 years ago. No reply there for at least a week.

Intermittent false 'paper jam' message on HP5540 series 'Envy' printer

I have an HP Envy 5540 series printer. It has started complaining of 'paper jam' when I send it printouts, but there is no jam. When I confirm that I have cleared the 'jam' (I have in fact done nothing!) the printer cancels my print job, but then prints the next request without complaint. How can I resolve this annoying intermittent issue?

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Intermittent false 'paper jam' message on HP5540 series 'Envy' printer

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Question by EleventhDoctor on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.