Asked on Super User by Mahmood, 12 years ago. No reply there for at least a week.
HP scanners connected before driver installation in Windows 7
I am experiencing this problem with several HP scanners on Windows 7 in our Organization. If the technician or the user mistakenly connected the scanner to the machine before installing the drivers, the scanner won't work. Sometimes the scanner is found the device manager under "imaging devices", but the scanning software says "No scanner was found". uninstalling the driver and reinstalling it does not solve the problem. Is there a way to solve this problem without having to reformat the machine?
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HP scanners connected before driver installation in Windows 7
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Question by Mahmood on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.