Asked on Super User by pal4life, 9 years ago. No reply there for at least a week.
Receiving An error occurred while connecting with the scanner. (-9923) when trying to scan from the printer to Mac OS 10.12
Whenever I am trying to scan from the HP Printer Envy 4500 to MacOs Sierra 10.12 it gives me this following error: When the printer was installed initially, it used to scan fine but stopped scanning recently. Weirdly though it continues to print fine which indicates there is no specific "communication" issue. I tried all the 3 methods for scanning indicated here with no success. Additionally found this forum on HP Support where others have faced a similar issue but no solution has been specified.
This question is one of 1 report of the same problem:
Receiving An error occurred while connecting with the scanner. (-9923) when trying to scan from the printer to Mac OS 10.12
Nobody has answered it yet, here or anywhere.
Related problems
Question by pal4life on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.