Excel automatic reduced print size - all print size change to small, all positions are wrong

My company have one file shared for users, it provided by another company and set the print area NOT allow to change (password protected) User A, B using same configuration computer, same OS and office, same printer driver, printer and work with same file When User A and B open this excel file on their computers you can see the print area is bigger than A4 When they print, User A and User B choose Fit Sheet On One Page, it should print out only one page, but already can see User A print area is smaller But, when User A choose NO SCALING, it should print out 2 pages, but NOT, still print out 1

Question by wkcalvin on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.