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Asked on Super User by Paulo Cecilio, 3 years ago. No reply there for at least a week.

USB ports working only with selected devices

Desktop with Asus motherboard H81m-a/br , an Intel I5, and Win10 64 bits installed. There are 8 USD ports available : Front: 2x 2.0 Back: 2x 3.0(blue) and 4x 2.0 (black). All devices (wifi , keyboard) work with front ports. The problem is the back ports. They are not working for keyboard. I have plug it in any of the back ports but Win10 still does not install it. If I plug it in the front port, it works ok (work ok in another computer too) . BUT, there is an USB mouse receiver using on of these back USB ports, working ok. I change this receiver to another USB back port, still works, and then

This question is one of 2 reports of the same problem:

Some USB 3.1 ports only working as USB 2.0

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Question by Paulo Cecilio on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.