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Asked on Super User by Máté Juhász, 3 years ago. No reply there for at least a week.

Audio issue during zoom calls

I've a Sony WH-XB910N bluetooth headset which I use a few months ago. Since a few weeks ago I started to have audio issues with it during zoom calls. I just don't hear anything and zoom displays message about poor internet connection. video is always good, so I'm not sure it's indeed internet connection people don't complain not hearing me, also I'm not using the headset's microphone, but another one (Logitech webcam's mic.) the issue happens pretty often in zoom, however never in Teams with the same device settings when I switch from the headset to computer's speaker during a call, it gets be

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Audio issue during zoom calls

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Question by Máté Juhász on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.