Bluetooth earbuds not connecting on dual boot arch linux and windows 10

I'm having trouble with these bluetooth earbuds (Sony WF-C500) I've paired with arch linux and windows 10. The wiki said that the pairing keys needed to be synced with windows in order to work on both OSes. I used this tool that it linked to automate the process, and it synced them successfully. I restarted bluetooth.service and pulseaudio, but the earbuds failed to connect on arch or windows. They had successfully connected to each when I first paired them. I then tried the manual process listed on the arch wiki page and double checked with the process given here . The keys are identical on b

Question by babelfish on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.