I can't find Bluetooth devices

I don't understand why, but my laptop isn't discovering Bluetooth devices. When I go to the Add Bluetooth or other device option and try to connect my Bluetooth headset, no devices are displayed. Despite all my efforts, such as uninstalling and restarting for the automatic reinstallation of drivers by Windows, attempts to update drivers, and even experimenting with older driver versions, the issue persists. It's worth noting that the laptop, originally owned by a relative and of Spanish origin, is relatively old. When I first received it, I noticed that Bluetooth couldn't find devices, and alt

Question by Filipe Costa on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.