Bluetooth Support Service doesn't exist in services.msc and paired devices do not connect

I just purchased, received and installed GIGABYTE GC-WBAX2400R, installed drivers and tried to pair my mobile phone to my PC (Windows 10) using that card. I can pair succesfully but then I can't connect any device. Looking for solutions on Google, many threads suggest to run services.msc , look for Bluetooth Support Service and activate it manually. I tried to do as suggested, sorted the services by name, and it turns out Bluetooth Support Service just isn't there at all. I googled and couldn't find anyone else with a similar issue, so I'm kinda lost.

Question by Baffo rasta on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.