Asked on Super User by SkyNalix, 4 years ago. No reply there for at least a week.
Laptop randomly crashes after removing its inflated battery
I noticed that my laptop OMEN by HP 15-dc0044nf was open under it, so I opened it and saw that the battery was inflated. I removed the battery and since then my laptop just randomly crashes. While browsing the internet I notice that there is no sound anymore. When I try to click the Windows logo it doesn't work. Sometimes explorer.exe crashes. I usually see a message ctfmon.exe stopped working and then near 10 seconds after I notice all this, my laptop crashes. This never happened before I removed the battery. Since I never use this laptop with its battery, I don't want to spend money on a new
This question is one of 1 report of the same problem:
Laptop randomly crashes after removing its inflated battery
Nobody has answered it yet, here or anywhere.
Related problems
Question by SkyNalix on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.