MSI with Windows 11 installed unable to log in error 0xd000a002

I'm having a problem with my MSI Summit E13FlipEvo A12MT-019IT laptop with Windows 11 installed. For a few days I haven't been able to log in by entering my pin and password even though I know that they are certainly correct. Furthermore, by entering the right password I always get the error code 0xd000a002 and the only screens I have available to navigate are: lock screen, bios and recovery section. Even in this last section I tried to use various commands by starting the cmd but none of these manage to make me change the password, disable its entry or start the factory reset, these are promp

Question by Riccardo Barbo on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.