The Silence Map

Asked on Super User by Isaiah Josh, 1 year ago. No reply there for at least a week.

Why is my computer display not turning on, on my Acer laptop running Windows 11?

Whenever I try turning on my laptop, the display works fine, but every time I press the “Sign In Button” (after entering my password), the screen goes all black, and the only thing there is my cursor. I have this problem on my Acer laptop running Windows 11. I tried restarting the laptop multiple times and running explore.exe in the Task Manager to reset my display driver. I've tried restarting my laptop, no use. I can still run Task Manager and open cmd. I tried running explorer.exe , but the display is still all black. I've tried Safe Mode too, still the same results.

This question is one of 2 reports of the same problem:

How to stop laptop from turning off display when watching videos in Windows 11?

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Question by Isaiah Josh on Super User, licensed CC BY-SA. We show a short excerpt and link to the original thread as credit.